†Rebates paid only on qualifying products and systems rebates ranging from $0-$1,100. System rebate increases to advertised $1,450 rebate with addition of Infinity ® Touch ™ Wi-Fi bundle or control, Infinity® air purifier, and steam humidifier.
Only consumers within the continental United States and Canada are eligible for this promotion.
Only Carrier systems sold as a replacement for the homeowner's existing system or as an add-on to an existing home qualify. No commercial applications, new construction applications or multi-family applications are eligible for this promotion.
Unit(s) must be purchased between eligible sale and installation dates to qualify. All claims must be processed by 6:00pm CST on the program end date in order to qualify for Carrier's Cool Cash rebate. All deadlines are final and late submissions will not be accepted.
Rebates will be paid in the form of a prepaid card issued to the submitting homeowner and mailed to the address listed on the claim. You should expect to receive your prepaid card via mail within 4-6 weeks of the date claim was submitted.
Common Frequently Asked Questions
Still need assistance? Send us an email
Or contact us by phone:
Rebate Headquarters at 1-800-236-4603
Carrier Expert Central: 1-800-946-2930
|You must upload a copy of any documents that are required to process your claim within 3 business days from the date the claim was submitted or your claim will be cancelled. Invoices must match the information entered on this claim and at a minimum include consumer name, models purchased, rebate amount, and indicate the rebate amount was deducted from the sale price. Maximum file size is 5 MB. The following file formats are accepted: bmp, doc, docx, gif, jpg, pdf, png, ppt, pptx, rtf, tiff, tif, xps.
For your convenience, you may fax a copy of the invoice to 877-553-9436. Faxed invoices cannot be stored or accessed on the website and must include the confirmation number on the submission in order to match it to your claim. Faxed invoices that do not include a confirmation number will not be processed. Uploaded invoices are available to you as a logged in user, faxes are not, therefore submitting your invoice via the upload feature is the recommended method.